The costs of delivery will be as displayed to you on our website at the point of checkout.
EXPRESS (Highlands & Islands)
3-5 Working Days
|STANDARD SPEND OVER £75*
3-5 Working Days
|BAGS OF FEED
1-3 Working Days
|£7.50 per bag|
When we will provide the products?
During the order process we will let you know when we despatch the products to you depending on the method of delivery you select.
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
What if you are not in when the product is delivered?
If no one is available at your address to take delivery, our couriers we will leave you a notification, informing you of how to rearrange delivery or collect the products from a local depot.
What if you do not re-arrange delivery?
If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 8 will apply.
When will you become responsible for the goods?
A product which is goods will be your responsibility from the time we deliver the product to the address you gave us.
When will you own the goods?
You own a product which is goods once we have received payment in full, or whenever they are delivered to you, whichever is the later.