We are very pleased to announce that a number of our country stores are open for customers, where we are able to safely operate with social distancing in place.
Due to having a variety of different store layouts, the dates and times of opening vary, so please check here for details at your local branch.
Strict guidelines are in place at all stores in order to keep staff and customers safe, please adhere to these at all times:
- Use the hand sanitising station at the front entrance
- We are restricting the number of people in store
- Stick to the one-way system in place
- Adhere to the 2m social distancing policy, keeping away from staff and other customers
- Clothing & Footwear are to be tried on at home (ask in store for full details)
- Orders can be booked to your credit account or paid by card
For customers not wishing to enter the store we are continuing to provide a telephone pre-order service; branch staff will pick and pack your orders ready for collection or agree a time for delivery to you.
We are not yet open for visits from supplier and manufacturer staff but hope to welcome you back soon.
Branch | Current Status | Location specific notes |
Annan | Call store to order and collect | |
Appleby | Open to customers instore | All day |
Ayr | Open to customers instore | All day |
Bakewell | Open to customers instore | All day, collection only on Saturdays. |
Balloch | Open to customers instore | |
Barnard Castle | Open to customers instore | Open to customers 10am – 3pm weekdays only, collection available outside those hours |
Brecon | Closed | Click and Collect only |
Brock | Open to customers instore | All day |
Carlisle | Open to customers instore | All day |
Cockermouth | Open to customers instore | All day |
Gisburn | Open to customers instore | All day |
Hawes | Open to customers instore | All day |
Hexham | Open to customers instore | Open to customers 8am – 3pm weekdays only, collection available outside those hours |
Jedburgh | Open to customers instore | Open to customers 10am – 3pm weekdays only, collection available outside those hours |
Kendal | Open to customers instore | All day |
Leek | Open to customers instore | Open to customers 10am – 3pm weekdays only, collection available outside those hours |
Longtown | Call store to order and collect | Auction days only 8.30am – 11.30am |
Milnathort | Open to customers instore | Open to customers 8am – 4pm weekdays only, collection available outside those hours. Open Saturday to customers 8am – 12pm |
Morpeth | Open to customers instore | Open to customers 8.30am – 4pm weekdays only, collection available outside those hours |
Morpeth Machinery | Open to customers instore | Saturday |
Penicuik | Open to customers instore | All day |
Oban | Open to customers instore | Open to customers 9.30am – 4.30pm weekdays only, collection available outside those hours |
Penrith | Open to customers instore | All day |
Rothbury | Open to customers instore | Open to customers 8.30am – 4.30pm |
Skipton | Open to customers instore | All day |
Spennymoor | Open to customers instore | |
Stirling | Open to customers instore | |
Wigton | Open to customers instore | All day, closed Saturday |
Wooler | Open to customers instore | Open to customers by appointment 10am – 4pm weekdays only, collection available outside those hours |